How to use Lead Feed?

Home > How to use Lead Feed?

How to take great pictures?

Ensuring your pictures showcase your space in the best possible light is crucial. With a lead potentially browsing through 15 venues on a single screen, it's essential to make your picture stand out from the crowd. Photography Tips Get the Lighting Right Walk around the room to find the best angle, and shoot in natural light when possible. Avoid using flash for a more natural and appealing look 📸 Professional Photography Consider professional photography if feasible. It not only eases t...

How to convert matches into wins?

Are you receiving matches, but struggling to convert them into bookings? We get it, it's frustrating. Check out our tips to get those matches past the finish line. It’s time to put on your sales hat! Get on the Phone! Call the client as soon as you get a match; this saves time in the long run. Leave them a voicemail and follow up with an email, text message or WhatsApp if you can't reach them through a call. Remember, some of your emails might go to their junk folder or they might not be act...

Why am I not getting matches?

If you're sending lots of messages, but find they are not converting into matches, here are some potential reasons why and how you change that. Pictures If your pictures don’t showcase your venue in the best light, it may discourage leads from reading your message or matching with you. Keep in mind that 14 other venues could have excellent pictures in their inbox. Check our tips for taking good pictures here (https://headbox.ladesk.com/933101-How-to-take-great-pictures). Message Content:...

What are HeadBox’s top tips for succeeding on the Lead Feed?

Here are some of our top tops to increase your matches on the Lead Feed. 📷 A picture paints a thousand words. Put yourself in the perspective of the guest. Would you want to match with a venue that had bad pictures? Remember, guests can view up to 15 venues simultaneously. If your picture isn’t great, it’s unlikely that they will even open your message to see what you have to offer. Read our top tips for taking good photos [here](https://headbox.ladesk.com/933101-How-to-take-great-pictures). ✏...

How to send a message?

✉️ Found the perfect lead? Now it’s time to send them a message! Step 1 When sending a message to a guest, you will see the guest and event details on the left of the page. Pay attention to these details to ensure the lead is relevant to your venue and to personalise your message according to the event details. Step 2 Firstly, select your venue space which is most appropriate for the event. Step 3 Now you need to choose one of your templates from the drop-down menu. Step 4 You will then ...

How does the Lead Feed work?

The Lead Feed is where you will find all of the leads on HeadBox and details of their event. You will have created filters to refine the leads you see, but right now, let’s run through the different features of the Lead Feed. Filter drop-down: If you click the drop-down button on the left side of the Lead Feed you will find all the filters you have set up, and can manually go through them all to see the leads that match their requirements. + Icon If you select the plus (+) icon on the left s...

Top tips for a successful templated message

Sending out a good first message can be the key difference between a guest matching with your venue or declining, so follow these tips to write a great message! Top tips 💡 Less rambling, more brevity In the age of scrolling, clarity and concision are key. Important things to include in the message are price, location and any unique selling points the space may have. Personalise your message Personalisation means a lot to our bookers, so use placeholders in your templates. Make the guest fee...

Getting Started: Setting up your account and listings

Lead Feed onboarding - Watch to get started Before you get started sending messages to leads, you’ll need to set up your account. You can get started [here](https://www.headbox.com/host) to create your Lead Feed account and listings. It’s straightforward and will only take 5 minutes per event space! Step 1 Select “List your space today”. You will be directed to a page to set up your account details. FYI, the account can only be accessed via one login, so use a password that you are happy to...

What is Lead Feed?

Lead Feed is a live feed of event leads submitted on the HeadBox website by our guests. When you are a Lead Feed host, you can send a message to the leads that take your fancy, commission-free. Commission-free? That’s right, you pay 0% commission to HeadBox on any leads you convert into bookings. All you pay is a subscription to access the Lead Feed. How can I access Lead Feed? So you’d like a piece of the action? Here’s how you can get started. When you login to your HeadBox host account, y...

How to use view options?

Read and unread leads With so many leads in the Feed, it is easy to lose your place or waste time looking at the same lead twice. That's why we will display read and unread leads differently on the Lead Feed. Hosts can easily mark leads as read by expanding them or visiting their messaging page, so even if they go to a lead from its notification email it will be marked as read. View options - Show only unread leads Since we don't want our hosts to miss out on any new opportunities...

How to use templates?

Sending guests messages couldn't be easier! ✉️ The templates feature will help you save time messaging all those leads that are piling in. 1. Log in to your HeadBox account and on the sub menu, select the templates tab. Here you will find the option to create and manage templated messages that you can send to leads. 2. Once you have clicked + Create new template, you can give your template a name and populate the message template box with your wonderful message. Prefilled contact detail...

Using filters to find relevant leads

Are your fingers tired from scrolling up and down Lead Feed? Then you will be happy to know our filters feature is the solution! Filters can be used to filter the Lead Feed and your notifications meaning you don’t have to waste any time looking at leads that don’t match your needs. Simply, create multiple filters by selecting from a list of attributes and tailoring them to your needs. We have saved you some trouble and created three default filters for you. Each can be edited, duplicated and ...

What does the Guest see when I send a message?

A guest can receive up to 15 messages for each enquiry they submit to Lead Feed. Here’s an example of what the guest sees when they go to their enquiry page. What they can see when they click view message: After you select 'Match with this venue' the contact details of the host appear on the right: Your profile must catch their eye. We recommend the following: - Let the guest know if you are available during the requested date and time and suggest alternatives if you're not. - Give the gu...

Interested guests

Great, you’ve got a match! You can view all the Lead Feed enquiries you have matched with and any direct enquiries from guests who have searched and found your venue page on our site and hit the Enquire now button! Now it’s time to get in touch with them... To find the guests’ contact details, click “guest details” and you will find their phone number, email address and preferred method of communication. We recommend contacting them as soon as you see the new match, whilst your venue is still ...

Sent messages

Your sent messages Here you can view all the messages you have sent to guests from your Lead Feed. When a guest matches with your venue, their enquiry will move from your sent messages to the interested guests section. You can then choose to view the guest contact details. Status ✔️ Sent to guest - The guest has received an email notification about your interest with a link to your message ✅✅ Seen by guest - The guest has viewed your message ❌ Declined by guest - The guest has decided your ...

What are Lead Feed Insights?

Your Insights Here you can have a closer look at how your host account is performing. Insights allow you to apply different filters to see how any single one of your venues is performing, or to look at your overall performance. You can use the date filter to select a period you want to view. An event filter is available to show you what event types you are having the most success in. See how many messages you’ve sent and the total value of those leads. You can view the number of matches you ...

How to respond to direct enquiries received on HeadBox?

When a guest has sent you a direct enquiry on HeadBox.com you will receive a notification email, which will include a link to your Interested Guests tab. At any point, if you would like to see the list of enquiries you’ve received directly for one of your spaces, you can go straight to your Interested Guests tab. From here, you can click the See contact details button and reach out to the guest directly via phone or email. It couldn’t be more straightforward and is completely commission free!...

Why do I see “Responses Closed” on my Lead Feed?

Make sure you don’t miss your opportunity to respond to a lead. Each enquiry submitted by a Guest to Lead Feed can receive up to 15 responses. If you see “Responses Closed” alongside the Lead details on the Lead Feed page, this means that, sadly, you’ve missed your chance to respond in this instance. Here’s our top tips for making sure that you always submit your response ahead of the rest: - Ensure your filters are up to date so you receive email notifications for the leads that b...

Subcategories

Relevancy